Dec 14, 2017. Dec 19, 2011. Missing Pencil Tool. I have an 'Missing required plugins: BRS Pencil Tool. Issue with Illustrator CS3 on my i. Book G3 OS 1. ![]() ![]() If you are getting a message about the BRS pencil tool and you are using Windows Vista or XP, you may be missing an important font. For Vista users you are missing the Segoe-UI font. For XP users you are missing the Tahoma font. These fonts need to be installed on your system in order for Illustrator, Flash, Photoshop and InDesign to launch. Most of the other applications will give you a generic 'application has stopped working' error when trying to launch. Also, another clue is located inside the Event Viewer. For vista users, click on your start button and in the search area type 'event', the event viewer will show in the results area, click on it and then click on 'windows logs', then click on 'application'. For XP users, click Start, then Run and type 'eventvwr' and hit enter, then click on 'Application'. By double-clicking on an error you will see the description for the problem. ![]() If the faulting module shows AdobeOwl.dll, you are most likely missing the font. You can do a google search for the font and they are available for download. [email protected] 18.09.08 8:21. Hey all, new to the boards. Thank you in advance for any help in solving this mystery. On one of the office computers (G4 Mirrored Door running OS X 10.3.9), the CS2 Illustrator has stopped working. It starts the load process, but then gives the error message 'Missing Required Plugins: BRS Pencil Tool/ExpandS.' The Adobe suggestions for fixing the problem are: 1. Delete the CS2 Illustrator Settings file and the com.adobe.illustrator.plist file and restarting. Restarting Illustrator under a different User account. I have tried both of these with no success. This seems a common enough problem, yet scouring the web yielded only those two options (PC users were able to identify a corrupt/missing font that caused the problem on those machines). Any suggestions?
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